Privacy Policy

This privacy policy (“Privacy Policy”) describes how Botflex (c), as a data controller, collects, uses, and discloses personal data provided by you or collected by us on the website https://www.botflex.io (“Website”) or when you use the services we provide (“Services”). By using the Website 
or Services, you agree to this Privacy Policy. If you do not agree with these terms, do not access or use our Services or Website.

1. Data we collect

We may collect the following types of personal data:

Identity data: First name, last name, date of birth. 
Contact data: Email address, mailing address, phone number. 
Financial data: Bank account, payment card details, billing address. 
Technical data: IP address, browser type, time zone, device information. 
Usage data: Information about how you interact with our Website or Services.

We do not collect any special categories of personal data (such as race, religion, or health data).

2. How We Collect Data

We collect data through:

Direct interactions: You provide data when you register on the Website, use our Services, or contact us. 
Automated technologies: We collect data automatically through cookies or server logs as you browse the Website. 
Third parties: We may receive data from third parties like analytics providers or payment processors.

3. Use of Your Personal Data

We use your personal data for the following purposes:

To register you as a client and provide our Services. 
To manage payments and billing. 
To improve our Website and Services through data analysis. 
To comply with legal obligations and prevent fraud.

4. Cookies

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences in your browser, but some features of the Website may not function properly without them.

To register you as a client and provide our Services. 
To manage payments and billing. 
To improve our Website and Services through data analysis. 
To comply with legal obligations and prevent fraud.

5. Disclosure of Personal Data

We may disclose your personal data:

To comply with legal obligations. 
To protect against fraud or security threats. 
To service providers who assist us in processing data (e.g., payment processors).

We will not sell or share your personal data with third parties for marketing purposes without your consent

5. Disclosure of Personal Data

We may disclose your personal data:

To comply with legal obligations. 
To protect against fraud or security threats. 
To service providers who assist us in processing data (e.g., payment processors).

6. Data Security

We implement industry-standard security measures to protect your personal data. Only authorized personnel have access to personal data, and we store and process data in secure facilities within the European Economic Area (EEA).

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including complying with legal obligations. When data is no longer needed, it will be deleted or anonymized.

8. Your Rights

You have the right to:

Access your personal data. 
Request corrections to your personal data. 
Request deletion of your personal data (under certain conditions). 
Object to the processing of your data for marketing purposes. 
Withdraw consent to data processing at any time.

To exercise these rights, please contact us at contact@botflex.io.

10. Contact us

For questions or concerns about this Privacy Policy, please contact us at contact@botflex.io.